We can save you time and money by troubleshooting problems first!
You can reach Trilithic's on-site support team
Monday - Friday from 8:00 am to 5:00 pm ET.
More information about repairs and returns can be found at Repair and Return Service, including:
Before returning a product for service, please complete the form below to receive an RMA number.
Please be as detailed as possible to expedite your repair; a Trilithic representative will be in touch soon to issue an RMA number.
After you've received an RMA number, but prior to Trilithic performing any repairs and/or upgrades, we will need the appropriate payment information.
Trilithic now offers a guaranteed expedited repair service on certain instruments.
Turnaround time on this service is 5 business days from the date of receipt. There is an additional charge for this service.
If you have any questions concerning this service please, contact our Inside Sales department at (888) 895-7630.
Do you live outside the U.S.? Find an authorized repair center near you!
For your convenience, we have several authorized repair centers around the world. Their individual capabilities vary. Please feel free to contact one of the following authorized repair centers directly.Quality Parts and Workmanship
Our Certified Repair Center technicians have been fully trained on the products they service by Trilithic production engineers. The test procedures and documentation they use are to full Production standards. All replacement parts used by our Service Center meet or exceed the quality of the original components. Service by an unauthorized company may invalidate a product's warranty. Abuse of the product or attempts by unauthorized personnel to serve the product voids all warranties.International Locations
The CableShoppe Inc.
1410 Birchmount Road
Toronto, ON, M1P 2E3
Phone: +1 416 293-3634
Fax: +1 416 293-5258
Toyo Ram Electronics
1 Hamasger St.
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